Refund and Return Policy for RhinoPills.ca
Effective Date: Year 2024
At RhinoPills.ca, we are committed to providing high-quality products to our customers. Please carefully review our Refund and Return Policy as it outlines our stance on refunds and returns.
1. No Refunds Policy
We do not accept refunds under any circumstances once an order has been processed and shipped. All sales are final.
2. Refunds for Out-of-Stock Products
In the rare event that a product you ordered is out of stock and we are unable to fulfill your order, we will offer the following options:
- Alternative Product: We will offer you a suitable alternative product of equal or greater value.
- Full Refund: If you prefer not to receive an alternative product, we will issue a full refund to your original payment method.
3. Refund Policy for Missing Verification
We require all customers to provide a valid ID and a picture of their payment card showing the last 4 digits for verification purposes. This is necessary to process your order due to the nature of our products.
- Refund with Deduction: If you are unable or unwilling to provide the required ID and payment card information, we will cancel your order and issue a refund with a 30% deduction. This deduction covers processing and administrative costs.
4. Non-Returnable Items
For health and safety reasons, we do not accept returns or exchanges of any products. Please ensure that you review your order carefully before making a purchase.
5. Policy Updates
We reserve the right to update or modify this Refund and Return Policy at any time without prior notice. Please review this policy before making a purchase to ensure you understand the terms.
6. Contact Information
If you have any questions about our Refund and Return Policy, please contact us at [email protected].
By purchasing from RhinoPills.ca, you agree to the terms outlined in this policy.